WOODKRAFT’S DIGITAL TRANSFORMATION
COVID-19 has taught the world a lot, but with people being confined to their homes, the most important lesson that mankind has learned is the necessity of technology. Until COVID-19, we human beings took the unending strength of technology for granted. But, with lockdown imposed in several places around the world, people started dwelling deep within the digital universe exploring and gaining more knowledge about newer technologies
Woodkraft grabbed this opportunity and accelerated its digital transformation journey. Within a very short span of time, the organization re invented its digital roadmap, digitalized the core operations and provided a scalable digital framework that can be leveraged by Woodkraft and any other organization in this industry. The company came up with 3 digital applications to support employees and clients. “Woodkraft’s digital transformation is all about radical rethinking on how we can use technology, people, and process to fundamentally change how the business outcomes are delivered today. Due to digitization, decision making became fast and data oriented. The completeness of data, the accuracy, its secureness is what determines decision making ability which is key to any organization,” says Sai Prasad, Woodkraft’s Group Chief Technology Officer. To fuel this idea of informed decision making through insights provided by analytics that run on the stored data, Woodkraft introduced ‘Digikraft’, an ERP that is tailor made for this organization keeping its internal processes and clientele in mind.
Digikraft is Woodkraft’s ERP (Enterprise Resource Planning) that has leveraged multiple technologies and built on Microsoft Navision. The app is tailored as per company’s business process and best in class solutions in this sector. . “Digikraft has a connected End-to-End process, starting from project creation until the time of completion, everything is managed centrally and securely,” adds Sai Prasad.
A key part of the growth journey of Woodkraft has been its unyielding commitment to quality and on time delivery to customers, In an endeavor to bring in more trransparency and real time status updates to the customers, Woodkraft launched the ‘SURE’ (Status Update Reporting Engine) app SURE app provides a secure access to clients to login to the app and track all the project related statuses and updates along with a repository of all project documentation, well updated and organized in multiple buckets that is very easy and intutive to navigate. “The app eliminates multiple layers of communication as the updates are made available in real-time and everyone sees the same source of truth,” says Sai. A clear audit tracing on the app ensures the data stays untampered and secure.
Our Vendor partners are key parr of our ecosystem and we value their partnership over the decades. In an endeavor to make it easy for them to track the deliverables and payments, we have implemented ‘VISTA’ a one-stop-portal for vendors/Partners enabling their registration, order/payment summary and vendors’ 360. Vendors/Partners can view their PO transactions in real-time and submit their bills seamlessly through a single portal. This eliminates all overheads as the vendor can directly log in the app and track and review their transactions online and provides transparency.
One of the pain areas in this industry which is complex and time consuming is the ability to measure the completion of the site work at any given point in time. In an endeavor to bring in breakthrough in this area, a new digital application Woodkraft- SMART has been conceptualized and built It is one of the best in class applications that will enable seamless measurement, recording the measurements, consolidating the measurements and reporting the billing associated with those measurements in a significantly short time frame. This is an indigenous home-grown patented app of Woodkraft, with many intelligent features.
The teams in Woodkraft have always focused on finding the right solution for the pain areas in the business. The digital innovation framework enables all stakeholders to openly discuss the pain areas, come up with viable process and technology solutions and derive a path forward that is simple and yet futuristic.