NEWS CATEGORY
Unlocking the Future: Insights from EY India's GCC Pulse Survey 2023
September, 2023
In the ever-evolving landscape of business and technology, staying ahead of the curve is paramount. At Woodkraft, we are committed to not just keeping pace with change but leading it. To that extent, we've closely followed the insights from the recent EY India's GCC Pulse Survey 2023, which provides a comprehensive view of the shifting priorities and challenges faced by Global Capability Centers (GCCs) in India.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
Service Expansion: A Strategic Imperative
The survey revealed that 86% of GCCs in India have identified service expansion as their top business priority for the coming year. This statistic underscores the dynamic nature of our industry, where diversification is not just a choice but a strategic imperative. Beyond traditional services like IT, Finance, HR, and Supply Chain, GCCs are venturing into uncharted territory, embracing services such as marketing, legal, ESG, advanced analytics, and data science. This expansion reflects the commitment of GCCs to offer holistic solutions that align with the evolving needs of businesses worldwide.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
Digital Transformation: The Engine of Growth
In today's digitally-driven world, digital transformation is the engine of growth. The survey highlights that nearly 69% of GCCs are actively pursuing enterprise-wide digital transformation initiatives. This pursuit of innovation underscores the GCCs' role as pioneers in adopting emerging technologies. From mature data and analytics practices to cybersecurity and robotic process automation, GCCs are at the forefront of shaping the digital landscape.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
Innovation and Sustainability: A Focus on Tomorrow
One noteworthy revelation from the survey is the increasing focus on innovation and sustainability. GCCs are not just expanding their service offerings; they are also actively involved in product development, design thinking, and technological innovation. Moreover, there has been a remarkable uptick in GCCs supporting global sustainability and integrated reporting initiatives. This commitment to sustainability aligns with global efforts to address environmental and social challenges.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
People-Centric Approach: The Heart of Success
A business's success is intrinsically tied to its people. The survey indicates that GCCs are placing a significant emphasis on employee well-being and inclusivity. In an era where flexibility and remote work have become the norm, 77% of GCCs expect a majority of their workforce to continue working in a flexible, hybrid model. This approach not only enhances work-life balance but also ensures continuity in operations.
Furthermore, 80% of GCCs are actively working to improve diversity and inclusion (D&I) within their organizations. This commitment reflects the belief that diverse perspectives drive innovation and foster a more inclusive workplace.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
Cybersecurity and Risk Management: A Top Concern
While GCCs are embracing digital technologies, they are not blind to the associated risks. Cybersecurity remains a top concern, with 66% of respondents identifying the leakage of confidential information due to increased cyber-attacks as a major risk. Even with robust cyber security policies in place, the rise of data breaches stemming from hybrid work arrangements remains a cause for vigilance.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
Conclusion
The findings from the EY India's GCC Pulse Survey 2023 reaffirms our belief that the future belongs to those who embrace change, innovate relentlessly, and prioritize their people's well-being. As we navigate this dynamic landscape, our commitment to excellence remains unwavering. We are dedicated to expanding our services, driving digital transformation, fostering innovation, and championing inclusivity. Together, we will continue to shape the future of business and technology.
We invite you to join us on this exciting journey towards a more innovative, sustainable, and people-centric future. Together, we will unlock new possibilities, drive growth, and thrive in an ever-changing world.
#Innovation #DigitalTransformation #GCCSurvey #Sustainability #DiversityAndInclusion #FutureOfWork
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